Terra's Kitchen Box

terras-kitchen-box-review

Terra’s Kitchen delivers freshly prepared ingredients for full meals according to your dietary preferences. Each box arrives with refrigerated foods for meals, snacks, drinks, and desserts. Per-plate pricing varies, but you save time and money through using prepared ingredients instead of doing the prep work yourself. Orders arrive weekly, and you choose the schedule for when your deliveries arrive.

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Pricing & What’s Included

All delivery options include prepared ingredients that you just need to cook or assemble. There are individual items across a range of categories:

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    2 Serving Menu
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    4 Serving Menu
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    Snacks
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    Lunch
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    Proteins
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    Sides
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    Beverages
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    Desserts
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    Weight Loss

While you have the option to customize each component of your subscription, plans start at $72 per week for two people. If you prefer to order items individually, 1-serving items start at $3.99. To have an order delivered, you must choose more than $72 worth of items. 

Before you can schedule a delivery, you have to fill up your refrigerated vessel. Your subscription box arrives in a refrigerated vessel that holds a week’s worth of food products. 

Each order for subsequent months will automatically add your original selections to your delivery plan. You can log into your account to change those preferences or make no changes and receive the automatic delivery.

Other Options

If you want to gift someone a subscription, gift cards are available for purchase. Gift cards come in both E-gift and physical gift card varieties. Choose an amount between $25 and $300 or contact the company for information on ordering bulk cards.

Terra’s Kitchen Review

The Better Business Bureau gives Terra’s Kitchen a B- rating. Overall, the company has three complaints filed against it, but there are no customer reviews. There are three complaints which all revolve around unresolved charges to subscriber accounts. Ultimately, all three issues were closed, according to the BBB.

With 309 reviews on TrustPilot, the company currently has a 4-star overall rating. The few one- and two-star reviews complained that they never received their deliveries or received them late and the food had spoiled.

People who reported the quality of the company as “average” highlighted the quality of the food but lamented other features such as limited delivery windows and repetitive menus for those with unique food preferences or allergies. Some noted that the cost of the service was higher than they liked.

People who marked the business as “great” enjoyed the meal choices and portion sizes, but occasionally had concerns about the freshness of the ingredients. Those consumers who reported that the business is “excellent” appreciated the reusable food vessel and storage of the items.

For people who are focused on sustainability and ease of use, the company gets high marks overall.

When Does It Ship?

Delivery days and times vary depending on your location. When you subscribe, you will enter your zip code, which will confirm whether delivery is available where you live and what days you can choose from.

You can schedule deliveries outside of the recurring weekly delivery, but plan ahead to ensure the day you want is an option. Currently, you may only receive a delivery once per month.

Boxes can arrive anytime between 8am and 9pm, but if no one is home, the delivery person will leave the package at the door. You must have a physical address to receive a delivery from Terra’s Kitchen because the boxes are too big for PO boxes. The refrigerated vessel protects your food until you arrive home to unload it. 

To return the vessel, you will check the label to see who delivered it. With FedEx, you peel off the shipping label, which reveals the return shipping label.

With UPS, the shipping label is also the return label. With both delivery methods, you just place the vessel back at the location where it was delivered, and the appropriate company will pick it up. 

Modifying your delivery day requires that you log into your account, but you can change the delivery date as often as you’d like. Currently, however, you cannot choose delivery on Sunday or Monday due to carrier restrictions. All delivery date changes must be made prior to that week’s cutoff date, so see your account for details on upcoming shipments.

Initial orders are free, as long as you meet the minimum purchase threshold, and subsequent orders receive free shipping with $100 or more in products. Orders under $100 ship for $4.95.

Customer Service Information

For customer service assistance, you can consult the company’s FAQ page or reach out directly. They offer a contact form on their website, an email address, and a phone number.

How Do I Cancel?

You can cancel online by following these simple steps:

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    Log into your account
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    Hover over your name until the menu pops up
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    Click on “Manage deliveries” at the top right
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    Select “Account Settings”
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    On the account information page, locate the green “Cancel my Subscription” text at the top right under Subscription Settings
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    Select the “Cancel my Subscription” button and follow the steps outlined there

Note that canceling your subscription will not cancel deliveries that are already in process. You can also skip a delivery by logging into your account and selecting the calendar date of the delivery you wish to cancel.

Company History

When Mike McDevitt found out he was going to become a father, he realized the importance that family meals played in his life and his childhood. He decided he wanted to recreate that with not only his growing family but also people all over the country who enjoy easy and healthy meals with their loved ones.

Now the CEO of Terra’s Kitchen, Mike McDevitt continues to play a part in the day-to-day operation of the business and often answers customer questions in short YouTube videos on the company’s channel. 

Below is a YouTube video where he commemorates the one-year anniversary of the company and discusses more about its humble origins. Its growth since its inception in 2016 in Baltimore has spread Terra’s Kitchen service to homes all across the United States.

Interested in this crate?Learn more & get your box today!
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