Rocksbox Review: Designer Jewelry in a Convenient Monthly Subscription

rocksbox review

Rocksbox is a jewelry membership service that allows you to borrow designer jewelry sets. If there’s a piece you must have, you can purchase it - each box three pieces of jewelry for you to keep as long as you want. If you like a piece, purchase it using your monthly fee and send back what you don’t like. Subscriptions are $21 per month with free shipping. There is a week-long waitlist for new members, but after that, your shipments will arrive monthly via USPS.

Subscribe

How It Works

To get started with Rocksbox, head to their site, and click on “join now.” Have your shipping and billing information ready, but first, you’ll answer a few questions to complete your “style profile.” Many of the questions have photos showing examples, so it’s fast and easy to make your selections. You can skip over any items that don’t apply to you.

When signing up for Rocksbox, be prepared to answer the following questions so their algorithm can get a better understanding of your preferences.

  • Which metal tone do you wear? Your choices are gold only, silver only, prefer gold but will wear both, and prefer silver but will wear both.
  • Which style of necklaces do you prefer?
  • Which bracelet styles do you prefer?
  • check
    Which jewelry trends are you open to trying? Several options cover all four types of jewelry you can get, and you can select as many as you like. You can also choose to skip this step.
  • check
    Which ring size(s) do you wear? Choose your size(s) or skip this question.
  • check
    Anything else you want your stylist to know? There’s a box to add things like dislikes, metal allergies, and style preferences. You can also add your birthday and how you heard about the company.

The process takes less than ten minutes, and then you’ll be prompted to create an account with your billing and shipping information. You can allow stylists to build your box or you can select specific items by adding them to your wish list.

What Makes Rocksbox Unique?

How many women know the pain of shopping for jewelry to match specific outfits or for special occasions? What happens to all of that jewelry once its purpose has been served? Rocksbox seeks to solve this issue by offering the opportunity to rent designer pieces that match your tastes and occasions without the pressure to buy.

This is a simple, monthly subscription service that allows you to rent jewelry. While similar companies offer the option to purchase items, this subscription allows you to try the items before committing to the actual purchase. You don’t have to buy anything if you don’t like any pieces in your set. The company notes that you can send a box back immediately for a replacement box and there’s no limit to how many times you are allowed to send boxes back in a month. The best part is, you are provided with the return envelope and postage to make it extra easy.

Rocksbox offers Forever Credits for various promotions they run and through their referral program. Forever Credits can be applied to purchasing pieces from your box. Keep in mind that they cannot be applied to your monthly membership fees or purchasing other items from the shop.

The Invite Program allows members to refer friends for $25 Forever Credits to be used on any in-box purchases. The friend you refer will also receive their first month free.

What We Like

  • More than 5,000 styles to choose from, so there’s something for everybody
  • Easy to navigate website
  • Free shipping both ways
  • check
    Opportunity to buy pieces you like and return those you don’t
  • check
    Lots of promo codes and chances to earn credits

What Could Be Better

  • Sometimes shipments arrive damaged or very worn
  • Forever credits can only be applied to items in your monthly box, it’d be nice to be able to apply them to other items in the shop
  • Pricing may be a bit high for what you get

Pricing & What’s Included

For $21 per month to have access to a three-piece set. Keep the box as long as you like or send it back for a new box. If you choose to keep a piece (or pieces), your membership fee will be applied to the purchase and the remaining balance will be charged to your card on file.

You can also choose to purchase directly from the Rocksbox shop. Members still receive a discount, and pricing ranges from around $30 up to $150. Shop orders that are over $50 are shipped for free while orders under $50 cost $5 for shipping. If you don’t love it, you have thirty days to return unworn pieces for a full refund.

Rocksbox Reviews

If you’re looking for a way to try designers like Kate Spade without making the investment, Rocksbox may be just what you’re looking for. There are loads of glowing reviews about the choice of styles, the referral program, and excellent customer service.

With more than 100 reviews on Influenster, Rocksbox averages three out of five stars. Most of the complaints revolve around pricing and how the subscription fee actually works. There were a handful of comments about the system being unhygienic with pieces arriving damaged or with noticeable wear and tear. A few reviewers even noted hairs in their boxes though the company notes they sanitize as soon as it’s returned.

Here's a video review from Nicole Sherman: 

Frequently Asked Questions

In case you’ve still got questions, we’ve got answers to some common ones about Rocksbox.

How Can I Cancel My Subscription?

You can cancel at any time. Call 1-877-478-0450 anytime Monday through Friday between 9 am and 5 pm Pacific Standard Time (PST). If you call outside of business hours, you may leave a message for a callback. Another option is to cancel through your account. Keep in mind that to cancel, you have to send back the box you have, or you’ll be charged every month until you return it.

How Can I Contact Customer Service?

Call customer service at 1-877-478-0450 or create a “support ticket” on their website.

When Does it Ship Every Month?

New subscribers will have a week-long wait before your box ships. A new box is only shipped out when you return a box. If you keep a box for two months, you won’t receive a new shipment until you return the pieces or purchase them.

Can I Put My Account on Hold?

Yes, you can put your account on hold at www.rocksbox.com/account/hold. You’ll keep all of the membership benefits throughout the length of your hold, but you won’t be charged a membership fee until you activate your account again.

Can I Give Rocksbox as a Gift?

Yes! You can select a package to gift to somebody else. There are three choices, depending on how much you’d like to spend and how long you want the gift to last.

Company History

Meaghan Rose, CEO and founder of Rocksbox, started the company by lending pieces from her own collection.  Founded in Rose’s San Francisco apartment in 2012, the idea is to allow women to experiment with jewelry before committing to a hefty purchase price.  Rose believes that you’re more apt to splurge on a piece if you know you genuinely love it.


Interested in this crate?Learn more & get your box today!
Subscribe

You May Also Enjoy: