Nadine West Box


Nadine West is a personalized subscription box that delivers fresh style every month. Each box comes with an outfit chosen by a personal stylist and subscribers decide what to keep. Plus, customers save money over mall prices and the personal styling service is entirely free. First boxes ship after the customer signs up and every 30 days after that.


Pricing & What’s Included

Unlike some subscription boxes, this service allows you only to send the rest back. Pricing varies depending on what comes in your box and what you decide to keep. The process is different from other subscription boxes, but it’s simple when you get the hang of it.

When your Nadine West box ships, the company charges $9.78 as a shipping debit. When you decide what to keep, that debit goes toward your purchase. The business will then charge any additional fees you owe for what you keep.

If you decide not to keep anything, you lose the shipping debit. However, the first time this happens, the debit will roll over to the next month.

The average cost of each piece in the box is $18. However, the prices can range between $7 and $35 per piece.

What Comes in Each Box

Every box you receive will have two to four items in it. Typically, it will be a top, bottom, and some accessories. However, things may vary if your style quiz answers are insufficient. The more open you are to new styles, the more likely you are to receive a top or scarf every time.

Customized Style

This subscription service doesn’t ship out the same things to every client. Instead, customers take a detailed style quiz to help the company understand their styles. Then, personal shoppers put together boxes based on quiz answers.

As you choose outfits and send back some items, the personal shoppers get better at understanding your style. The longer you’re subscribed, the better the service gets.

Try It On

Perhaps the best benefit of purchasing clothes through this service is the fact that you get to try on clothes in the comfort of your own home. Instead of relying on poor fitting-room lighting or just guessing what it would look like, you can try your clothes on in your room. In fact, you can try it out with other items you own and see how each piece will work in your wardrobe.

It’s important to note that this is not a rental service like some others. This company expects for customers to purchase the clothes before wearing them outside of the home.

Brands Large and Small

This subscription service doesn’t work with just a few select brands. To make sure they have something for every taste, this subscription service works with a massive variety of brands. Some are small, independent brands you don’t know yet. Other brands are the big names in fashion.

Nadine West Review

To provide you with up-to-date, accurate information, we scour the internet to find reviews. We haven’t seen any honest, full reports on this service to share with you yet. However, we did find some customer complaints with the Better Business Bureau.

The BBB found filed eight complaints about this company. Each of these allegations outlines difficulty canceling the service or overcharging issues.  

Be sure to keep checking back to see more reviews. We update these pages regularly.

When Does It Ship? 

Nadine West does not ship on a regular schedule. When you first take the quiz, your shopper will look for clothes and send them as soon as possible. From that point on, you should expect a new package every 30 days.

The company notes that as they expand, they are bound to experience some growing pains. Sometimes, they may fall behind a few days. Other times, the mail may be late. 

Customer Service Information

You can get in touch with this company in these ways:

  • Email:
  • Mail: 512 West MLK, Suite 350, Austin, TX 78701

The company is also active on Facebook, Twitter, Pinterest, and Instagram.

How Do I Cancel?

This company offers three options for cancellation: skip, pause, and cancel. These options provide flexibilities for customers. If you just want to skip one month, here is what you can do:

  • Open a new email and address it to the company’s customer service.
  • In the body of the email, indicate how many months you want to skip.
  • Include the email address you used to sign up for the service.
  • Send the message before you have a shipping notification for the next box.

If you want to pause your account for longer than a month or two, do the same steps as outlined above, but say that you wish to pause your account until further notice. This option is great for subscribers who are leaving their address for an extended trip.

If you want to cancel your account entirely, you should know that you will lose all information that the stylists had collected. When you’re ready to cancel, take the following steps:

  • Open an email.
  • Address the email to the company’s customer service.
  • Use the subject “Cancel Account.”
  • Include your account information in the body of the email, including the email address you used to sign up.
  • Say explicitly that you want to cancel your subscription and close your account.
  • Send the message before your next box ships.

If you do not receive a response to any of these requests within two business days, send the email again.

Company History

In 2013, the founders started Nadine West as a way to provide customized style to women across the country. They were determined never to charge subscription fees and avoid sticking subscribers with products they won’t wear.

In the years since the business has snowballed. Now, many women await their pink box every month and discover great new styles.

Want to see what unboxing one of these pink packages feels like? Check out the video below:

Are you excited to find some new fashion and work with a personal stylist? Sign up today!

Interested in this crate?Learn more & get your box today!

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