MistoBox is a subscription service for coffee lovers. Depending on how you set up your subscription, you will receive 12 ounces of beans weekly, bi-weekly, or monthly. The beans that are sent out to you are based on a flavor profile that you build so you can satisfy the coffee nerd inside of you.
The prices on this box change according to the one you select.
You are able to set up your subscription every week, every two week, every three weeks, once a month. Each shipment will include a 12 ounce bag of a coffee that is matched to you by a curator who is paired to you.
When you are filling out the subscription service you want, you are asked to select preferences. The following will need to be selected to create a flavor profile so you get matched with coffee you are going to receive.
This company sources their coffee from high end and well known roasters. Some of the roasters include:
When it comes to reviews about this company, there aren’t that many. We Took a look at the company's Facebook profile and sifted through the feedback that the subscribers left.
The amount of people that gave feedback on the service seemed to really love this box. They like the fact that MistoBox partners with top rated roasteries from around the country. There was an overwhelming amount of people who mentioned they enjoyed the custom coffee’s that go with your flavor profile. The most amount of positive feedback revolved around the fact that you are able to customize your shipment by price and frequency.
Although there weren’t that many dissatisfied subscribers there were a few negatives. Some of the feedback from the subscribers thought that there should be a tasting box option so that they could discover other flavor profiles. The other negative review was that the bag only comes in one size and you only receive one bag per order.
Whether a user has a positive or negative experience, it appears that their customer service department is very attentive, and are available whenever you need to handle any issues you may be having with their service or their coffee.
MistoBox ships all of their coffee through USPS using either first class or priority mail. Your box will arrive between 1 and 5 days from when it is shipped depending on your location.
If you want to track your order you can log into your account go to the “summary” tab and your “history” tab. From there you will be able to select “tracking” and track your package.
The only way to get in touch with this company is through their web portal. You can reach their customer service by clicking here.
If you want to cancel or pause your subscription you can follow these easy steps:
If you want to restart your subscription you can follow the same steps and resume your subscription from the same menu. You can also adjust your tier, frequency, and payment plan as well.
MistoBox was the brainchild of Connor Riley and Samantha Mies and their mutual love for all things coffee. They both created this service when they met at the University of Arizona in 2011 as seniors.
They were previously on Shark Tank and successfully pitched their service. This company has a partnership with billionaire Mark Cuban who contributed $75,000 and have continued to grow at an impressive rate ever since that partnership began.
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