LOLA is a monthly delivery service that caters to females and their menstrual needs. Each delivery is customizable based on what the client needs, from tampons or pads, to cramp relief, to sexual wellness. Members will save around 10% compared to in-store purchases, and all new members get a promo code for 15% their first order. Delivery can take up to 10 days unless expedited delivery is selected.
A subscription to LOLA is perfect for any female of menstruating age, from preparing for their first period to their last. LOLA also offers sexual wellness products for women who want to feel protected while enjoying their sex life.
Each box is fully customizable. Clients can order a "best selling" box, which comes with a various assortment of products. Or they can decide which products, and the quantity, they want to include each month.
The first thing you'll do is pick your items. Once you've completed this step, you'll proceed to checkout. You'll review your order and view your final cost. If everything is correct, click "Proceed to Checkout."
Fill in the information. Next, you'll pick between the standard 7-day shipping, which is free, or expedited shipping which comes in 3 days and costs $10. And finally, you'll select whether you want your box to be delivered every 4 or 8 weeks.
No worries if you need your products early. Just log into your account and select "Process Now." Your regular delivery date will not be affected. You can also place a hold on your subscription or cancel it for free. Plus, you can add one time purchases to your cart. Not all products are available for a one-time purchase.
LOLA uses 100% cotton in all its products, which eliminates the concern many females have about using feminine products purchased through retail stores.
And with a variety of products available, clients can have a one-stop-shop for all their feminine and personal needs. Customers have full control over what they receive, meaning no wasted products. And it's an affordable cost.
LOLA offers members a fully customizable purchase for all their feminine needs. The billing cycle repeats every month. You'll receive an email from LOLA two days before your payment is collected. You have this time to alter, pause, or even cancel your subscription, without paying any fees. Customers have the option of selecting delivery every 4 or 8 weeks. At this time, there is no option for long term subscriptions.
The monthly cost will depend on the customer's product selections. You can design your box, or choose one of their 11 bestsellers.
An attractive, and ingenious, package offered by LOLA is the First Period Kit ($34). It's perfect for young girls who are about to start or have just started their periods. It provides a variety of items so the customer can figure out what products will best suit their needs. You can purchase this kit once or as a subscription. It includes:
There are 773 LOLA reviews available on Trustpilot, with an average rating of 3.5 stars. There were zero reviews or even a company profile for LOLA on HighYa. On the LOLA website, they display several positive reviews.
The customers on LOLA claimed to be happy with their all-natural products. The reviews raved about the comfort and performance of cotton tampons. Others mentioned enjoying having their feminine products delivered rather than having to purchase them from a retail store.
On Trustpilot, most reviewers were happy with the organic products. Most customers seemed pleased with the comfortable fit. And many reviewers said it fixed the problem of having to use feminine products that contained chemicals. Another benefit listed was the simple delivery process.
On the negative side, many customers complained of problems with the plastic, and cardboard tampon applicators. And numerous reviews stated that the liners and pads do not stick properly.
Also, there were numerous complaints about the products not being absorbent enough. Other customers said that they experienced issues with the tampons falling apart, leaving behind fibers inside customers' bodies.
Here's a video review from Jenn De La Creme:
When researching a new product, customers often have specific questions. Here are a few common ones asked about LOLA.
To cancel your subscription, log into your account and go to the "My Subscriptions" page. Click "Edit" next to each product you want to cancel. Once on the product page, click "Cancel."
You can contact customer service at 1-866-232-0970. The hours are 10 AM to 6 PM Monday through Friday. You are encouraged to leave a message if there is no answer. Or you can email them at email@example.com.
Your first package will ship 5 to 7 business days from the date of order. You will continue receiving your deliveries on the same date every four or eight weeks, depending on your subscription.
It is recommended to use organic tampons within three years of purchase. However, there is no expiration date printed on the packaging.
Yes, LOLA tampons are made with 100% organic cotton. These products are free of chlorine bleach, chemicals, fragrances, dyes, and synthetic fibers.
Jordana Kier and her partner Alex Friedman are the founders of LOLA. The two were introduced in 2014 through mutual friends while Jordana was finishing graduate school at Columbia Business School. Alex was already working with a tech company after attending Dartmouth and receiving her MBA from Wharton.
Jordana had been dreaming up the idea of LOLA. Over drinks one night, she popped Alex with the question of "What's in your tampon?" This simple question paved the way for Jordana and Alex to come up with a feminine product that had simple, safe ingredients that all women could use. It took them a few years to get everything together.
Before they launched their company, they hosted focus groups around the country. The ladies wanted to see if there would be any interest in their product. The results showed that most women are not aware of the chemicals they are placing in their bodies, but most would be open to an organic tampon.
Jordana and Alex had their market. Now, they had to develop an organic feminine product that would be healthy and comfortable. A few years later, LOLA now brings in over $3 million a year in revenue and is still being run by Jordana, who is the current acting CEO. Check out this video to hear the story of how LOLA all started.
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