KitNipBox Review - Monthly Cat Toy, Treat and Gift Subscription Box

kitnipbox-review

KitNipBox is a monthly cat box that caters to felines only. In each month’s delivery, subscribers can expect cat toys, all-natural treats, and other fun and healthy cat products. Members can expect to save up to half off retail. Subscribers can expect their initial delivery within three to eight days, with subsequent boxes shipping on the 1st or 15th depending on the delivery cycle.

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How It Works

KitNipBox is for cat owners and their pets. Unlike other subscription pet boxes, this one is only for felines. Whether you have one cat or multiple, there’s a catnip box (plus other goodies in each shipment) to suit your needs.

Each delivery contains cat toys, treats, accessories, health and hygiene products, gadgets, and even a few surprises. As an example, one “sample” item list on the website includes a catnip bell, a catnip toy, a kicker toy, a felt toy, and grain-free treats.

The sample Multi-Cat option includes the basic box items plus extras like a squeaky mouse, a tweeting light-up toy, and a larger kicker toy.

To sign up for this cat subscription box, you’ll click on either “GET STARTED” or “GIVE A GIFT” on the homepage of the company’s website. If you click “GET STARTED,” you’ll then select from three subscription types: Happy Cat, Multi-Cat, or VIP.

Once you select a subscription type, you’ll need to fill in your shipping, billing, payment, and subscription information. You can also click the box to remove treats and food items from your subscription, instead opting to receive strictly toys and gear.

Finally, click on “SUBSCRIBE NOW!” to complete your subscription.

For the “GIVE A GIFT” option, you can choose from four gift types: 1 Month, 3 Months, 6 Months, or 12 Months. You’ll enter the gift recipient’s email address (or your own to keep the gift a surprise), an optional gift message, the shipping information, and your billing information.

Once you enter your details, click “ORDER NOW!” to complete the gift subscription.

What Makes KitNipBox Unique?

This company is unique because its boxes cater to cats only, rather than other types of pets. However, they also support a variety of animal welfare organizations that care for more than just cats. Every month, they donate a portion of their proceeds (along with select products) to shelters, rescues, and more.

While all subscription boxes with this company offer both treats and toys, there is a non-food option if your cats have allergies or you simply don’t want to receive treat items. Monthly boxes range from five to ten kitty items (depending on the type of box), and shipping is always free within the US.

Rather than requiring multiple subscriptions to cover more than one cat, the company offers a Multi-Cat option, plus a VIP one with bigger and better kitty surprises.

What We Like

  • The company supports over 100 animal welfare organizations
  • Free shipping within the US
  • Option for multiple cats
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    Non-food option

What Could Be Better

  • Shipping is extra for Canada and Australia
  • No longer subscription terms with discounts (monthly renewal only)

Pricing & What’s Included

For regular subscriptions, the company offers three tiers of boxes. Each subscription automatically renews monthly, but there are no long-term subscriptions or discounts available for regular subscribers.

Happy Cat

The Happy Cat box includes five edible, toy, and/or gear items. It costs $19.99 per month.

Multi-Cat

For households with multiple (or just spoiled) cats, the Multi-Cat comes with seven edible, toy, and/or gear items. It costs $29.99 per month.

VIP

The VIP box is intended for multiple (or very spoiled) cats and includes ten edible, toy, and/or gear items. It costs $39.99 per month.

For gift subscriptions, the company offers four subscription lengths, but only one type of box (the standard Happy Cat five-item option). Unlike the regular subscription option, gift options include discounts for multiple month purchases.

Subscription lengths include:

  • 1 Month: $29.99 per box
  • 3 Month: $24.99 per box
  • 6 Month: $21.99 per box
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    12 Month: $19.99 per box

For all US-based subscribers, shipping is free. For residents of Canada, shipping is $6.95 and for Australia residents it’s $7.95.

KitNipBox Reviews

For KitNipBox reviews, you just need to check out the company’s Facebook page. Overall, they received over 1,600 reviews totaling a 4.8 out of 5. Also, at least 130 people have recommended the company.

Most positive KitNipBox reviews note the high quality of the products inside each box, the warm and accommodating customer service response, the fun themes for each delivery, and the fact that even older cats seemed to enjoy the variety of toys and played youthfully with them.

The few negative KitNipBox reviews reflected the opinion that toys were low in quality or durability. However, that was only noted in a small portion of reviews. The only other negative feedback subscribers had was regarding their cats’ response to the toys and treats, which is, of course, dependent upon the personality and temperament of each subscriber’s felines!

TheYvetteRene put together a cool unboxing review. Check it out here: 

Frequently Asked Questions

Here are a few frequently asked questions and answers about the company.

How Can I Contact Customer Service?

You can reach the company’s customer service via email at meow@kitnipbox.com.

What Can I Do If My Cat Has Allergies?

When placing an order, you can click to select an option that removes all treat items from your cat’s box. Instead, you’ll only receive toys.

When Does It Ship?

Initial subscriptions ship within two business days, with shipping taking anywhere from three to eight business days. Depending on when you sign up, subsequent boxes ship on either the 1st or 15th of the month.

How Can I Cancel My Subscription?

To cancel your subscription, you only need to log into your account. Click on “Edit Subscription,” then select “Cancel” from the dropdown menu. Follow the prompts on the screen to complete the cancellation, clicking “Proceed to Cancel” on each screen.

Does The Company Support Animal Welfare?

This cat box company supports over 100 animal welfare organizations nationwide, including The Paw Project, San Francisco SPCA, Brooklyn Animal Action, KitTea, and many more.

Company History

KitNipBox started in 2014 is based in New York, New York and was co-founded by Deena Bronz and Jordan Salvit.

Currently, Deena is the acting CEO at the brand. She also founded and continues to coach an improv organization, served as a CEO for a pharmaceutical company, was a product manager, and founded a group buying website.

Prior to launching her career, Deena attended multiple colleges, including Harvard Business School, and earned a Master’s degree in both Business Administration and Telecommunications.

Before co-founding the brand, Jordan helped found an investing company, was a managing partner at a data tech company, and earned a Ph.D. in Computer Science at the City University of New York, among other career pursuits.

In an interview, Deena explained that the key components of the brand relate to customers’ satisfaction, along with their pets’. She also credits her past business experience (and key mentors) with influencing her business moves and approach to creating a cat subscription box company from the ground up.

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