KitNipBox is a monthly subscription box specializing in cat toys, treats, and other gifts for the feline in your life. Each box includes toys, natural treats, and other high-quality products that are healthy and fun for both cats and kittens. Each box contains about 5 different items and subscribers can expect to save about 30% off the retail price. Depending on when you decide to subscribe, boxes ship on the 1st of the 15th of each month, however, the first subscription box will ship right away and arrive in 3-8 business days.
KitNipBox offers two subscription options for both single and multi-cat households. If your cat is particularly crazy about one of the items, KitNipBox occasionally has extras that they offer up for a one-time purchase.
The Happy Cat KitNipBox comes with 5 items and is perfect for a home with one cat. If you like you can request a box with or without treats.
The Multi-Cat KitNipBox includes 7 items and is best for a home with more than one cat, or just one extra spoiled kitty. You can choose to have your box come with or without treats.
Number of Items
The Happy Cat Box
The Multi-Cat Box
Once you subscribe, your card will be charged until you decide to cancel your subscription. Shipping is included for subscribers in the continental US, but shipping charges apply for subscriptions being sent to Australia, Canada, Mexico, and Europe.
You can make changes to your subscription up to 7 days before the next charge is scheduled. Gift subscriptions are billed at the time of purchase, for the full amount of the gift, at the time of signup.
The first box you subscribe to is billed when you sign up. The boxes that come after will be charged to your card 1-7 days before they are set to ship.
You can view your billing cycle and shipping dates, and make changes, by logging into your account on the KitNipBox website. Click on “Edit Subscription” and select "Customize Box" on the drop-down menu to view the information.
KitNipBox reviews from customers on their Facebook page rates them at a 4.8 out of 5 stars with over 1,100 reviews. Approximately 1,000 customers left a 5-star review.
Subscribers recommend checking the toys and items you receive closely to ensure that they are safe and free of defects. The toys are reported as being well made, and many cats love that catnip is frequently included in some of the toys. If your cat is not crazy about catnip, they may feel differently, however most subscriber’s cats love the KitNipBox toys, treats, and other items.
KitNipBox has active social media pages where subscribers actively post the contents of their boxes, and pictures of their cats enjoying the contents.
One thing that subscribers report missing is a theme for each box like many other subscription boxes offer. Many of the toys also contain catnip, and if your cat is not thrilled by catnip, they may not enjoy this box as much.
The company also seems to have some expected, minor shipping issues, and some subscribers report missing boxes and lack of customer service. KitNipBox has been active on their Facebook page in addressing issues and feedback.
A portion of the proceeds from KitNipBox sales is donated to hundreds of animal welfare causes, including those not specific to felines.
KitNipBoxes ship either on the 1st or the 15th of each month, depending on when you started your subscription. The first box that you subscribe to will ship right away and shipping will take approximately 3-8 business days for customers in the US.
Subscribers will receive tracking information within two business days after placing their order, and there are no shipping fees for customers within the continental US.
Canadian customers will be charged $6.95 USD for shipping and customers in Europe, Australia, and Mexico can expect a shipping fee of $7.95 USD.
Boxes being shipped internationally do not include treats and will instead have other items of equal or greater value.
To cancel your subscription at any time, follow these steps:
Subscribers will need to cancel at least 7 days before their next shipment is scheduled in order to avoid receiving the next schedule box, and also being charged. Prepaid boxes will continue to ship.
KitNipBox is based in New York, New York, and the current CEO is Deena Malkina. Deena and her co-founder, Jordan Salvit, launched KitNipBox in 2014. Jordan currently serves as the company CMO.
The first KitNipBoxes shipped in May 2014 and by September it became the #1 brand on the market for feline subscription boxes. In December 2014, KitNipBox partnered with Reddit to offer a co-branded box, and in April 2015 they had a similar partnership with Sears/Kmart.
By June 2015 the company was profitable and by the end of the year, 72,000 boxes had shipped.
The core of the company's mission centers around social responsibility and a portion of the proceeds that they take in are donated to animal welfare organizations. They also work with a variety of artisans, local suppliers, and crafters to gather the best products and help increase donations.
With both Deena and Jordan having a history of working in executive level management it is no surprise that their paths crossed. As cat lovers, they noticed a disparity in the market between the number of cat and dog toys available. They saw their chance to become the "one-stop-shop" for everything cats need, which continues to be the guiding goal for KitNipBox.
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