Gwynnie Bee brings an interesting new take to the traditional subscription box model. Members can choose from a wide range of different women’s clothing available in sizes 10-32. While most of the women who use this service rent the clothing they receive in each box, they’re also able to buy individual items they love at a discount off retail (that discount varies from piece to piece). Your first box will ship within 2-3 business days after your order is received, and additional boxes will ship as soon as they have received and processed the item(s) you’re returning.
Gwynnie Bee has a broad range of different subscription options available for their customers.
Number of Items
Price Per Month
As you can see, Gwynnie Bee provides comprehensive options to fit the needs of their different customers. The monthly price you pay is tied to the number of items you can check out at once according to your plan. The rental model, the company, uses has led to them being dubbed “The Netflix of Fashion.”
The most popular options allow subscribers to rent one, two or three items at a time. But, you can also choose to rent as many as ten items at a time if you’d like to increase the number of wardrobe options you have on hand.
In addition to renting, customers are also afforded the option to purchase clothes outright. That way, if you end up renting a piece that you fall in love with, you won’t have to worry about sending it back. They offer a discount on everything for sale on the website, but the individual price and the amount of discount you receive will vary from piece to piece.
If you’d like to purchase an item you’ve received on rent, you can navigate to the ‘my closet’ section of your account and click the buy button underneath the item you’d like to purchase. You’ll then see the price for that item, and you’ll have the option to buy it. If you purchase an item, they’ll charge the credit card you have on file, and it’s yours to keep.
When it comes to the quality and value they provide, most reviews offer a glowing representation of the service.
Many reviewers find that the service offers a great value, especially for those who may be in the process of losing weight, since they’re able to select different sized clothing whenever they need to. Most people seem to like the selection of clothing available and feel that they’re receiving new items quickly as they return other rented items.
People also seems to appreciate that comes with the policy on damaged or stained items. Since accidents happen, subscribers aren’t liable for any stains or damage to the clothing, regardless of whose fault it is. It seems that interactions with their customer service department have been mostly positive, and any issues the subscribers are having are resolved quickly and easily.
On the other hand, there are a few negative reviews. Some subscribers feel that there wasn’t enough of a selection in their size and others have complained about the difficulty of canceling their account, which must be done over the phone.
Others have taken issue with the fact that cancellations are supposed to take effect immediately. So, if a subscriber cancels their membership at the beginning of the month, they’ll still be charged for a full month of service.
In general, most subscribers are happy with the service they’re receiving. The company has an A rating with the Better Business Bureau.
Boxes ship within 2-3 business days of your order being received. Then, when you’re ready to return the item you’re renting, just send it back. Once they’ve received your return, they’ll send you another item from your online closet in 2-3 business days.
They also give you the option to notify them when you’ve returned an item. That way, their staff will get your next item prepared for you, so it’s ready to go as soon as your return is received. Using this feature helps members maximize the amount of value they’re getting from the service so that they can receive as many new items each month as possible.
Shipping and returns are always free, regardless of the amount of items you rent each month.
Currently, they ship everywhere in the United States and are currently working to expand their international shipping options as well.
You’ll be able to contact customer service through a variety of different methods.
Customer service is available Monday through Saturday from 9a-8p EST. You can also find a wealth of information on their FAQ page.
You’re able to cancel your membership at any time. According to their site, you should call Monday through Saturday from 9a-8p EST to cancel your membership. Cancellations are effective immediately, and they’re not prorated. This means that if you cancel your membership in the middle of the month, you’ll be charged for that full month.
The company was founded by Christine Hunsicker and her partner JP Singh in 2011. Hunsicker is a graduate of Princeton University. Realizing that 75% of women fall between sizes 10-32, she saw an opportunity to provide a high-value clothing service for a section of the market that has been severely underserved by traditional retailers. Ms. Hunsicker used her experience managing various other tech startups to create the framework for the service from her New York City apartment.
After humble beginnings, the company has grown exponentially. They currently operate 5 different facilities in the USA and India, and employ over 300 people. By 2016, the company has shipped over 3 million boxes to women throughout the country. Gwynnie Bee currently deals with over 200 different women’s brands to provide a wide range of style options to their subscribers.
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