Graze is a subscription service that delivers healthy snacks tailored to your preferences. Subscriptions start at $14.99 per box or $3.99 per snack in the graze shop. Members can choose how frequently they want their Graze box delivered. Each box comes with eight variety of snacks.
Graze is a snack delivery subscription box. They hand pick snacks based on your preferences and deliver them every two weeks with the standard subscription.
Using Graze is simple:
Each snack Graze sends you is created with care and nutrition in mind. Graze uses plant-based ingredients as the base of their snacks. Graze is also committed to making sure their snacks have nutritional values such as fiber, vitamins, and minerals, or protein.
Graze ensures healthy snacks are delivered right to your front door. Their products are free from artificial colors, preservatives, sweeteners, etc. Each snack contains at least one health benefit such as plant protein, fiber, or necessary vitamins and minerals. Graze has also committed to ensuring that 50% of their snacks are below 150 kCal. Their goal is to be “high” on the government’s consumption standards for salt and sugar by 2020.
This weekly snack subscription box features a variety of snacks to suit your cravings. Members can choose from everything from oat-based snacks to chocolates and desserts. The company is also committed to using the finest ingredients to ensure a quality product.
Graze has one plan available. Each snack box is $14.99 which averages out to $3.75 per snack. Members are able to rate the snacks they receive, so Graze knows what products they like and don’t. Customers can also choose to receive more than one box, so they can get one for every member of the family.
Graze has over 2,500 reviews on trust pilot and averages four out of five stars. 61% of reviewers say their experience was excellent and only 10% say their experience was poor or bad.
Subscribers who enjoyed their subscription said the snacks were healthy and delicious. Customers complimented Graze on their variety and the rating program. Members are also happy with the rewards program as well.
Customers who left negative reviews expressed concerns with deliveries and cancellation. Members said they continued to be charged after canceling and then could not get in contact with customer service. Others said their boxes never arrived or constantly arrived late. Some also expressed concerns that their credit card information remained on file even after canceling.
Graze’s website features reviews from customers as well. The demographics range from parents to young adults. All these reviews boasted about the tasty snacks and the wide selection to choose from.
Here are a few commonly asked questions about Graze’s snack subscription box.
Members can cancel their subscription under the “your orders” page. For any issues, contact customer service.
Graze currently does not have a telephone support line. Instead, members can email hi@graze.com or fill out the contact form on their web page. Graze’s standard reply time is 24 hours.
Graze is currently not certified as allergy friendly. All their snacks are from a plant that processes peanuts, tree nuts, wheat, milk, egg, soy, etc. They advise those with allergies do not consume their products due to possible cross-contamination. However, those who are lactose-intolerant can remove all snacks containing dairy from their preferences. Cross-contamination is still possible.
Members can’t specifically choose their snacks, but they can help Graze by rating their snacks and setting their food preferences. Their rating system is very simple. Choose “like” or “love” to receive a snack more often and “dislike” if you don’t want a snack again. Members can rate snacks from the snacks page of their account.
Graze does not offer refunds on boxes due to the nature of their products and the fact that each box is unique. Any boxes that are refused or marked "return to sender" are disposed of by USPS. If you have an issue with a box you receive, contact customer service as soon as possible.
Graze is a British company with its headquarters in London. The brand was launched in 2008 by Graham Bosher. Graham Bosher also founded a DVD company called LoveFilm. The company originally shipped only in the United Kingdom. In 2012, The Carlyle Group bought a majority stake in the company.
Graze came to the United States in January 2013. Their first distribution center was in New Jersey and they had trial deliveries for New Jersey and Manhattan. By September 2017, Graze had expanded to be in 7,500 stores across the U.S. and generated over 80 million in revenue.
Graze launched its online shop in 2016. Unilever recently acquired the company. Graze also is a charitable company. They donate a portion of profits from referrals to the Graze School of Farming charity. This charity aims to reduce global poverty; they work directly with the Graze School of Farming in Uganda. The farm teaches students how to farm and maintain their crops in order to sustain themselves and raise their income.
