Freshly provides subscribers with chef quality meals delivered straight to their door each week. Depending on the plan you choose, you’ll receive between 4 and 12 meals in your box each week. The company helps its subscribers save time while providing them with healthy and nutritious meals. They deliver weekly from Tuesday-Saturday, although available delivery days may vary depending on where you’re located.
Freshly offers several different options to fit the needs of their different subscribers.
Meals Per Week
Cost Per Week
Depending on the plan you choose, you’ll receive a set number of meals per week. You can choose from breakfast, lunch, and dinner options. All meals listed on their site are the same price, regardless of which you choose.
Here’s a sample menu to give you a better idea of the type of meals you’ll be able to choose from.
The menu changes each week, and there are roughly 25 different entrees and 5 breakfast choices available each week. Currently, all the different food offerings on the site are high in protein, gluten-free and free of processed sugars and artificial preservatives. The company has plans to expand their future offerings to cater to specific diets as well, such as vegetarianism, or the paleo diet.
When it comes to people’s opinion of the service, it seems that Freshly is a home run. Head to any of the popular review sites, and you’ll find hundreds of four and five-star reviews.
Most subscribers are thrilled with the selection of meals each week, the quality of ingredients, and the flavors. Since their meals aim to provide great flavor while also being healthy, many subscribers have credited this service with allowing them to lead a healthier lifestyle. Some subscribers have even been able to shed a few extra pounds, which they credit to the meals they’re receiving from the service.
On the other hand, there are some negative reviews of the service as well. Some members have complained that the food doesn’t stay fresh long enough. But, since their meals are cooked fresh and free of artificial preservatives, that seems like par for the course. Others have found that they weren’t receiving much value for the price they were paying, and some have claimed that they continued to receive charges from the company even after pausing or canceling their account.
Whether a user has a positive or negative experience, it seems that their customer service department is very attentive, and is there whenever you need to handle any issues you may be having with the service or the food. They have an A rating with the Better Business Bureau.
The company ships Tuesday-Saturday, and you’ll receive a delivery of food once each week. Depending on where you’re located, there may be certain days and times where they aren’t available for delivery. For the most part, subscribers have almost total control of the date each week that they’ll receive their shipment.
Shipments arrive to subscribers in recyclable, refrigerated boxes. These boxes can keep contents cold for up to 12 hours on your doorstep. So, if you aren’t available to immediately take your box inside and refrigerate its contents, you don’t have the worry about the food spoiling.
The service is growing rapidly. However, it’s not available everywhere quite yet. Currently, they are available in 28 of the 48 continental states in the US. More delivery areas are being frequently added. The best way to see if they’re able to deliver to you is to head to their site and put in your zip code. They’ll be able to tell you right away if they can deliver to you. If they can’t, they’ll send you an email when the service becomes available in your area.
You can reach their customer service department through several different channels.
They also have a comprehensive FAQ section on their website which has answers to virtually any question you may have that isn’t unique to your account.
If you’re unsatisfied, cancelling your subscription is easy to do, just follow these steps:
If you need to suspend your subscription or skip a week of meals, you’ll be able to handle that from the ‘meal planner’ section of your account as well.
Keep in mind that there is a shipping deadline in place. So, if your order for the next week is already being processed, you won’t be able to cancel your subscription until the following week.
Founders Michael Wystrach and Carter Comstock created Freshly in 2012 as a way to provide nutritious, chef quality meals that are locally sourced, free of gluten, sugars, artificial additives or preservatives. Both Wystrach and Comstock are graduates of the University of Arizona.
Today, their service is available in 28 different states, and they deliver over 250,000 meals each month. The company has continued to grow steadily and has been able to secure large rounds of funding from different venture capital groups. It seems that it’s only a matter of time before Freshly is available throughout the country, or perhaps the world.
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