Facetory is a monthly Korean sheet mask subscription box. Each delivery contains four to seven carefully curated sheet masks designed to promote facial skin health. Members can expect to save between 45% to 50% compared to retail along with other perks. Boxes are typically received a week after the order is processed.
This box for fans of Korean sheet masks offers two subscription packages offered on a monthly basis.
This plan is $5.95 per month. The company suggests that the products in each monthly box are valued at around $12.50. This subscription box features four carefully curated sheet masks made of materials such as cellulose and cotton.
This plan is $15.95 per month. The company suggests that the products in each monthly box are valued at around $32.00. This subscription box contains seven carefully curated sheet masks made with a more diverse range of materials like hydrogels. Some of these high-functioning masks require multi-steps to maximize results.
We appreciate the company’s use of different materials for use in their masks. This allows the customer an easy, cost-effective way to determine which fabrics yield the best results on their face.
We do hope that they add at least one high-quality mask to the FOUR-ever Fresh subscription box. Doing so may encourage those subscribing to the FOUR-ever Fresh box to test the product to upgrade after they see the results from a high-quality mask.
In addition to the monthly subscription boxes, you can purchase gift subscriptions for the other mask aficionados in your life. Unlike the regular subscriptions, which are only available on a monthly basis, these gift subscriptions can be ordered monthly, quarterly, bi-annually, nine-month, or annually.
The company offers the following gift subscriptions:
The company also hosts an online gift shop featuring supplemental materials that can help you round out your face care plan. Their store inventory is broken down into various categories, including:
Additionally, the company hosts an Insta Shop, which allows you to order products tagged in uploaded photos culled from the company’s Instagram feed. Clicking on the photos brings up a list of available products along with purchasing links.
We have scoured the internet for feedback on the company and its subscription boxes, and have not been able to find any thus far. Please check back soon for updates to this section.
According to the Facetory website, shipments are shipped out within a week of your initial purchase date. For instance, if you signed up for a subscription box on the 21st of the month, your monthly order will be shipped out on or before the 28th.
The cutoff time to order your initial box is the last day of the month EST. For instance, if you order your initial box on June 30th, you will receive the June monthly subscription box. If you order it on July 1st, you will receive the July monthly subscription box.
The company ships throughout the United States as well as more than 50 countries. Shipping in the U.S. is $2.95 for the FOUR-ever Fresh subscription box, and $3.95 for the Seven Lux subscription box. International shipping costs $9.95 for both subscription boxes. Initial international customers should check the shipping calculator before checking out to ensure their country qualifies for shipping.
There are two ways to contact customer service:
You can also find plenty of essential information on the FAQ page on the company’s website.
If you decide that you no longer want to be part of the Facetory monthly subscription box service, you can easily cancel.
The cancellation process is as follows:
There are no penalties for canceling your subscription. However, if you wish to cancel your current order, you need to contact the company via e-mail at firstname.lastname@example.org.
The company was founded in the Los Angeles area suburb of Brea in 2016 by a group of sheet mask enthusiasts. As they started doing the research necessary to get the company off the ground, they noticed a trend. There was an overwhelming amount of Korean sheet masks flooding the market. They assumed if the sheer volume intimidated them, those that would be interested in exploring this niche was probably intimidated as well.
The group remained undaunted, partially because of their passion for finding high-quality Korean skincare. They dug in and did their research, a journey that led to the discovery of various sheet masks that were harder to access outside of Korea. The company’s subscription boxes are a culmination of this research, as they are filled with Korean masks that are carefully curated by this suburban group.
It has also led to the group forming collaborative partnerships with certain mask manufactures. The company remain open and honest about these collaborations and advertises them on social media outlets. The company also utilizes social media to reach out to their growing client base in innovative ways, such as creating an online shop built around interactive photos on their company's Instagram feed.
Although the company has just been around since 2016, they’ve already amassed an impressive following of people that appreciate their Korean face mask service. This video is an unboxing and product-by-product breakdown of their September 2017 subscription box. Based on the video, it seems safe to say that Facetory’s exploration of the Korean sheet mask market – and the subscription service that stems from such exploration – will be around for a rather long time.
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