FabFitFun Review - Premium Beauty Product Monthly Subscription Box

fabfitfun review

FabFitFun delivers full-sized premium beauty products to subscribers. Each box includes eight to ten full-sized products including beauty items and accessories. Subscribers can expect to save up to 75 percent off retail prices. Boxes ship seasonally, four times per year, so shipping dates vary, though subscribers will receive an updated shipping date before each box goes out.

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How It Works

The FabFitFun box ships seasonally instead of monthly, so subscribers will receive four boxes per year. Exact shipping dates vary, but customers will receive updates before every box ships. The included products will match the season. So, the fall box will have items perfect for autumn, and the winter box will include items perfect for the colder months. 

Signing up for this beauty box is simple. Just scroll to the bottom of the main page and choose either a seasonal or annual for your subscription duration. Enter an email address and password to create an account. Next, enter your address and billing information, enter any applicable promo codes, then click “ORDER THE BOX.”

Note that if you subscribe in between seasons, you’ll receive the Editor’s Box for that shipment. Then, you’ll receive the regularly scheduled box for the next season in your subscription.

Once you subscribe, you can always upgrade to become an annual member, which also makes you a Select member, granting you more benefits throughout the term of your subscription. Select members save money on the cost of their boxes over the year, receive early shipping, have access to Seasonal Add-On items and the Edit Sale, and have early access to the customization option in each season’s box.

What Makes FabFitFun Box Unique?

FabFitFun is a monthly beauty box that’s unique because of not only the products it includes but also the size of them. Each of their deliveries features full-sized products instead of samples or miniatures. Products span beauty, fitness, wellness, home, and more categories.

And for consumers who subscribe to the annual plan, they receive customization privileges per box! Annual subscribers can customize aspects of their box like the color of items, though the options vary based on what will come in each shipment. Seasonal subscriptions, however, have no customization option beyond the initial order.

When you place a new order, the company will ask you to fill out a Personal Survey, which will impact the contents of your first box. The offer is only available while supplies last, however, so choices can be limited.

Subscribers all receive special offers for brands which come in current or past boxes. From promotional coupon codes to special items only available through the site, the company gives its subscribers exclusive perks.

Members can also take advantage of seasonal Edit sales, which offer products at prices up to 70 percent off retail. 

What We Like

  • Customization options for yearly subscribers
  • Exclusive brand offers for subscribers
  • Members can access Edit sales

What Could Be Better

  • Extra shipping costs ($8) for some states and international orders
  • No option to buy or try a single box

Pricing & What’s Included

The company offers two subscription options for membership: an annual subscription and a seasonal one. 

Annual Subscription

  • $179.99 for 4 boxes throughout the year
  • Must be prepaid
  • Opportunity to personalize each box prior to each shipment
  • First shipping group each season

Seasonal Subscription

  • Costs $49.99 billed seasonally (as each of the four boxes ship)
  • Can upgrade to Annual (“Select”) anytime
  • Ships in a later group each season

FabFitFun Reviews

FabFitFun reviews on both Trustpilot and Highya are “poor” overall, with the company earning a score of two stars out of five on both platforms.

Negative FabFitFun reviews on Trustpilot centered around issues with both timely shipping and being able to reach customer service to achieve a solution. Positive reviews noted the quality of the items and the fact that the company gives credit for items if they are damaged upon arrival.

Positive FabFitFun reviews on Highya highlighted the value of the full-sized beauty items and the ability to purchase non-box items at a steep discount. However, negative reviews centered on further shipping problems, including packages getting lost or consumers paying for boxes that never came or came months later.

The company has an A+ rating with the Better Business Bureau and is accredited. However, a total of 42 reviews give an average of two stars overall. Positive reviews highlight the ease of working with the company to resolve issues with damaged items, along with praise for the quality of the products overall.

One FabFitFun review on the BBB website noted that the products were nice overall, but the hassle of managing a subscription, including billing issues, made the experience frustrating. 

Check out this Spring 2019 unboxing from Bianca Franco: 

Frequently Asked Questions

Here are a few frequently asked questions about the Fab Fit Fun box.

When Does It Ship Every Month?

Shipping dates vary as boxes ship seasonally rather than monthly, and boxes go out in groups depending on whether consumers are Select members, order add-on options, and other factors. Two separate billing dates mean there are two general shipping dates per season as well, so consumers will need to see the updated shipping schedule depending on when they subscribe.  

How Can I Contact Customer Service?

You can contact customer service via email at hello@fabfitfun.com.

How Can I Cancel My Subscription?

You can either call the company to cancel your subscription or cancel it via your online account dashboard. You can also skip a delivery but be sure to do so before the cutoff date for the next shipment. Subscribers with an annual membership may also be eligible for a credit for the skipped box on their next purchase. 

To cancel online, log in to your account and navigate to the “My Subscriptions and Orders” page. Cancellations go into effect for the next billing cycle.  

Can I Return a Subscription Box?

The company does not accept returns or exchanges on any purchases, including subscription boxes, box items, add-ons, additional boxes, or store orders. They will not refund any products, even if the consumer ships an item back at their expense. The only exception is sized clothing items, which are not included in boxes.

What Happens if I Order Between Seasons?

If you sign up for the FabFitFun box before the next season’s box is ready to ship, you will instead receive the Editor’s Box. Each box will still contain the same number of products at the same value as regular boxes, but the items are curated by the editors depending on availability. Existing members can also order an Editor’s Box as an add-on, depending on what’s in stock. 

Company History

FabFitFun box started out as an online magazine created by brothers and co-CEOs Daniel and Michael Broukhim. Katie Kitchens is also credited as a founder of the beauty and lifestyle box company.

It all began in 2010 with the magazine, which is based in Beverly Hills California. The trio attended events where it was common to give out VIP gift bags, and they came up with the concept of joining the subscription box arena with a “gift” subscribers could give themselves.

When their experimental offerings sold out within two days, the founders knew they had hit on a good idea. They do have a limited inventory these days, but that means their products are in high demand and are also set at reasonable prices.

These days, the Broukhim brothers remain co-CEOs and have grown the curated box part of their business to exponential heights. For more on what’s in each box (including spoilers for upcoming seasons), see the video below. 

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