Dia & Co. Box Review - Plus Size Clothing Subscription Box

dia and co review

Dia & Co is a clothing subscription service exclusively for sizes 14-32. Members pay a $20 styling fee and receive a box with 5 items hand-picked for them. Their $20 fee can then be used as credit towards any item in the box. Subscribers are given an estimated ship date for their box and normally receive it within two days from shipping.

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How It Works

Dia & Co is a clothing subscription service for plus size women. Each member pays a $20 styling fee per box. This fee can then be credited for an item in the box but does not roll-over. If members choose to purchase all 5 items in their box, they will receive 25% off.

Dia & Co subscriptions are easy and fun:

  • Take the style quiz
  • Create your account
  • Create your account
  • Return what you don’t want for free
  • Give your feedback online

Members can customize what’s in their box selecting up to 3 items for their box. Members also can “pin” items to help give their stylist a hint of what they want to see. Subscribers can also exchange items for a different size if an item doesn’t fit right.

What Makes Dia & Co Unique?

Dia & Co is a company for women by women; over 85% of their workforce is women. This makes them understand how shopping can be a disheartening experience for some women.  Dia & Co’s stylists pick items unique to their client’s style and body type.

This subscription box for women empowers women to feel confident and beautiful in the clothes they wear. Dia & Co also personalize each box so that no two are exactly the same. This experience makes finding new clothes a stress-free experience. 

Pros:

  • Free shipping, returns, and exchanges
  • Price-match guarantee
  • Styling fee credited towards the purchase
  • 25% off when you buy all the items
  • Ability to customize boxes

Cons:

  • Styling fee doesn’t roll-over
  • Items may not be available in different sizes

Pricing & What’s Included

Dia & Co does not require members to have a subscription plan. However, the Dia & Co Style Box is a separate box from Dia & Co Active. The price for all the items varies per box. This is because Dia & Co includes different articles of clothing from different brands. Members can do a one-time box or have boxes sent to them semi-monthly, bi-monthly, or monthly.

Style Box

  • $20 styling fee per box for 5 items
  • Items average around $59 each
  • Free shipping, returns, and exchanges
  • Customers can personally select up to 3 items in their box

Active Box

  • $20 styling fee per box for 5 items
  • Customers have 5 days to try on everything
  • Free shipping, returns, and exchanges
  • No subscription required

Dia & Co Reviews

Dia & Co averages 3.1 out of 5 stars on Google out of 60 reviews. Dia & Co frequently respond to reviews left on Google, regardless of whether they are positive or negative. 

Subscribers who enjoyed their subscription said their stylists worked well to give them what they want. They also note that the stylists listen well to feedback. Most positive reviews say the clothes help them to feel more confident without the hassle of shopping.

Negative reviews express a few concerns about Dia & Co. A majority express that the clothes are overpriced or poor quality. Others have issues with customer service in regard to sizing issues and cancellations.

Dia & Co averages 1.5 out of 5 stars on their Better Business Bureau profile. Complaints here are similar to those on Google. Customers claim they are still sent boxes after they cancel and say the clothes are not worth the price.

Here's a recent video review from Pulling Curls: 

Frequently Asked Questions

Here are a few commonly asked questions about Dia & Co.

How Can I Cancel My Subscription?

There are two sets of instructions for canceling your plan. If you decide you would like to start receiving boxes again, you can reactivate your account. If you need further assistance, contact customer service.

If you are on the decide-as-you-go plan:

  • Log in to your account
  • Go to your “box management” page
  • Select “cancel this box”
  • Choose your reason for canceling
  • Select “cancel this box”

If you are on the automatic plan:

  • Log in to your account
  • Go to your “subscription” page
  • De-select “please send me a Dia Box automatically”
  • Choose your reason for canceling
  • Then select “cancel my upcoming box” and hit submit

How Can I Contact Customer Service?

Customers can call Dia & Co Monday through Friday 9 am- 6 pm at (855) 631- 3513. If you are outside normal business hours, you can submit a question by clicking “contact support” in the footer of your web page.

Can I Use Dia & Co if I am Pregnant?

Unfortunately, Dia & Co does not currently carry maternity specific items. However, there are items that can accommodate a “baby bump.” If you would like to try these items, leave a note for your stylist.

How Do I Change the Answers on My Style Quiz?

You can change the answers to your style quiz at any time. After you complete this, be sure to save your changes.

  • Log in to your account and go to your profile
  • Find the questions you want to change
  • Click the dropdown arrow and select your new answer

What Do the Body-Types Mean?

Part of Dia & Co’s style quiz is their “body type” section. Here are the descriptions to help you best determine what your type is:

  • Top Heavy: Your shoulders/ bust areas are the widest parts of your body.
  • Bottom Heavy: Your hip/ thigh areas are the widest parts of your body.
  • Mid-Section Heavy: Your mid-section is the widest part of your body.
  • Hourglass: Your shoulders/ bust and high/ thighs are wide but come in at the waist.
  • Straight/ Rectangle: Your body shape is consistent from shoulders to hips.

Company History

Co-founders Nadia Boujarwah and Lydia Gilbert strive to change the plus-size fashion industry. They recognize the challenges plus-size women face when shopping and still push to change the experience. Together, they launched Dia & Co in 2015. Nadia and Lydia chose the subscription format because the at-home experience is most comfortable for their customers. 

To date, the company has grown tremendously and currently serves over 4 million women. Celebrities Venus Williams and Rebel Wilson have fashion lines available with Dia & Co. The company also partners with theCurvyCon to grow their reach through events and social media.

Dia & Co has only grown bolder as their following has increased. They recently put on a New York Fashion Week show and partnered with the Council of Fashion Designers of America. The company now has over 750 employees, all of whom help make plus-size fashion enjoyable and easy for women nationwide.

Interested in this crate?Learn more & get your box today!
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